Privacy Policy

Effective Date: 2025 January 1

PUDONG PRIME INT'L LOGISTICS SDN BHD, we value your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  1. Personal Information
    • Name, company name, email address, phone number, and shipping details.
    • Payment information (e.g., credit card details) where necessary.
  2. Non-Personal Information
    • IP address, browser type, operating system, and browsing behaviour.
    • Cookies and tracking technologies for analytics and functionality.
  3. Third-Party Information
    • Information from business partners, public databases, or third-party platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To process shipments, manage accounts, and provide customer support.
  • Communication: To send updates, respond to inquiries, and provide service-related information.
  • Improvement: To analyze website performance and improve our services.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Carriers, customs brokers, and other logistics partners to facilitate shipments.
  • Third-Party Vendors: Payment processors, IT support providers, and marketing services.
  • Legal Authorities: When required by law or in response to valid legal requests.

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies may collect information such as browsing behaviour and preferences.

  • You can manage cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no online data transmission or storage method is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access your personal information.
  • Request corrections to your data.
  • Request deletion of your data (subject to legal obligations).
  • Opt-out of marketing communications.

7. International Data Transfers

If you access our services outside Malaysia, your information may be transferred to and processed in Malaysia, where data protection laws may differ.

8. Children's Privacy

Our website is not intended for children under the age of 13 (or relevant age in your jurisdiction). We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

PUDONG PRIME INT'L LOGISTICS SDN BHD
Unit K03-11-12, Level 11, Tower 3, UOA Business Park,
No 1, Jalan Pengaturcara U1/51A, Seksyen U1,
40150 Shah Alam, Selangor Darul Ehsan, Malaysia.

general@pudongprime.my
+60 (3) 5038 5681